iCaseGo is the mobile application that works with iCase client and case management system. It is specifically built for support staff that are providing services to clients of any kind community or other services (disability, childcare, aged care, homecare, employment, etc.). Some core functionality is readily available to the support field staff and carers:
- Support staff and carers can have instant access to client record, file notes, medical history and other client’s details;
- They can see their rostered tasks and deliver them as planned;
- They can see alerts and instantly act upon them. For example, they can see alerts about client’s specific condition or support needs (allergies or similar);
- Support staff can create file notes and attach photos, videos, or audio as an evidence;
- Get the evidence about task delivery together with client’s confirmation;
- Get directions with Google Maps from your client record or scheduled appointment;
- Search through your clients, tasks and notes;
There are many benefits of using iCaseGo in conjunction with iCase CMS/CRM system. Some of the most significant are:
- Your support staff in the field does not need a computer to connect to iCase in order to do their daily data recording and planning. They simply use smartphone to do that;
- You can teach your staff in an hour how to use iCaseGo mobile app; Low cost of training;
- Increase productivity of your staff and the quality of information supplied in the system;
- Get evidence of task completion or incidents or any conditions encountered in due course of support activities.